First Things First

How to say NO Get paid even after saying “NO” to unreasonable seller and buyer demands

Make Your Life Easier by Doubling Your Repeat and Referral Business

5 Questions People Are Asking Themselves About You Reduce Client Resistance and Close More Deals

5 Key Steps to Helping People Get What “They” Really Want

You Want What? Why? 

Speak Their Language, Win Their Hearts

Understand Their Style, Win Their Minds

“The Golden Bridge” Four Steps From Confrontation to Agreement

4 Key Steps to Eliminate Resistance

When All Else Fails

Prepare for the Inevitable with Your Clients

Putting It All Together